|
We at root-support.com understand clients need solid technical support within time limit, handled by expert professionals.we provide solutions and not just responses in a time bound from under 25 minutes to up to 6 hours depending upon the nature and critical level of the problem, we not just deals with the problem but deals with the root cause of the problem.we support web hosting companies of all sizes. Choose from a wide range of support options including Help Desk, Live Chat support for a complete outsourced solution.
This plan is best for the Web Hosting business starters , Our moto behind this plan is to provide as great service to new webhosting companies and boost their bussiness.There are two types of plans. Per Ticket plan and Per server plans.You can choose the best plan that suites your business requirements. These plans are shared plans
Per Ticket Plans
Plan Features
1) Support for any number of servers
2) Support for any number of domains
3) 24 hours, 7 days a week support.
4)25 minutes average response
5) 6 hour average resolution
6) Support for pre-sales issues
7) Rebooting by contacting D.C.
8) Daily reports
Plan Rates
$ 25 per pack of 1-50 tickets
$ 50 per pack of 50-100 tickets
$ 100 per pack of 100-200 tickets
Live chat $1 per chat
Per Server Plan
Under per server plan we provide you the option of unlimited ticket support.This plan is perfect for larger growing bussiness.
Plan Features
1) Support for unlimited technical issues
2) 24 hours support 7 days week.
3) 25 minutes average response
4) 6 hour average resolution
5) Rebooting by contacting D.C.
6) Daily reports
Plan Rates
$100 per month per server for up to 100 domains
$150 per month per server for up to 250 domains
$250 per month per server for up to 500 domains
If you want customized plans for startup plan please email us at sales@root-support.com |
