|
We at root support understand client need solid technical support
within time limit, handled by expert professionals.we provide
solutions and not just responses in a time bound from under 25 minutes
to up to 6 hours depending upon the nature and critical level of the
problem, we not just deals with the problem but deals with the root cause the problem. we support web
hosting companies of all sizes. Choose from a wide range of support
options including Help Desk, Live Chat support for a complete
outsourced solution
|
One time setup |
Starter Plan |
Dedicated
Support |
If
you have any problems in installation, upgrade, migration and many
more things , you need one time assistance then this plan is for you
* Installating control panels
* Fantastico
Installation
* Server Migration
|
This plan is perfect
for New hosting companies or small hosting companies with low
number of technical support queries from your clients.
Under this plans we
provide ticket support on your helpdesk.
|
Under Dedicated
support plan, we provide you highly experienced and qualified techs
who works Only for your company.
24x7 support
of all your technical issues and System Administration needs
|
25 min response time and under 6 hours problem
resolution guarantee
Backup, restore and security related
configurations
Experienced tech support staff and
engineers
MCSE, RHCE certified engineers to provide excellent
support
Level 1, Level 2, Level 3 outsourced customer support
24x7 server monitoring, proactive administration and
reactive support
Server Maintenance and Security
|
